Shipping & Delivery Policy

 

At Kacchi Imli, we offer shipping options to ensure your order is delivered to you in a way that best suits your needs. Our available shipping methods include:

• Standard Shipping: Within 8-10 business days from the day of order depending upon location.

• International Shipping: Within 10-15 business days from the day of order depending upon location. 

 

1. Shipping Costs

We provide shipping free of charge on orders within India.  

For International orders upto 1 kg a shipping charge of Rs. 1499/- shall be applicable. For every subsequent kg a further amount of Rs. 499/- shall be applicable.

Shipping charges on return of items are non-refundable unless the return is due to an error on our part or for exchange.

2. Processing Time

Orders are typically processed within 1-2 business days of receiving your order. Please note that processing times may vary during peak seasons or due to high order volumes. We will notify you of any significant delays.

3. Shipping Time

Shipping times vary depending on your selected shipping method and your location. Please refer to the estimated delivery times provided during the checkout process for more information.

4. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status and location of your package.

6. International Shipping

For international orders, please be aware that customs fees, import duties, taxes, and other charges may apply. These fees are the responsibility of the recipient and are not included in the order total or shipping cost. Customs policies and charges vary by country, so please check with your local customs office for more information.

8. Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for lost or delayed orders due to incorrect or incomplete addresses provided by customers.

9. Lost or Damaged Shipments

In the rare event that your order is lost or arrives damaged, please contact our customer support team, and we will assist you in resolving the issue.

10. Contact Information

If you have any questions or need further assistance regarding our shipping policy, please contact our customer support team at at kacchimli@gmail.com or whatsapp us on +91 9289364851.